fbpx

Terms & Conditions

1. We respect your privacy

1.1. The Social Palm respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
1.2. We adhere to the EU General Data Protection Regulation (GDPR) to the extent applicable.
1.3. “Personal information” is information we hold which is identifiable as being about you.
This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
1.4. You may contact us in writing via email at claire@thesocialpalm.com for further information about this Privacy Policy.

2. Collection of personal information
2.1. The Social Palm will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name and email address to enable us to send you information, provide updates and process your
product or service order.
2.3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs through our contact form, change your email preferences, respond to surveys and/or promotions, provide financial or credit card information, or communicate with us through email, social media, phone or video conferencing.
2.4. Additionally, we may also collect any other information you provide while interacting with us.


3. How we collect your personal information

3.1 The Social Palm collects personal information from you in a variety of ways,
including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
3.2 By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

4. Use of your personal information
4.1. The Social Palm may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
4.2. The Social Palm will use personal information only for the purposes that you
consent to. This may include to:
(a) provide you with products and services during the usual course of our business
activities;
(b) administer our business activities;
(c) manage, research and develop our products and services;
(d) provide you with information about our products and services;
(e) communicate with you by a variety of measures including, but not limited to, by
telephone, email, sms or mail; and
(f) investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
4.3. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
4.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

5. Disclosure of your personal information
5.1. The Social Palm may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
5.2. If we do disclose your personal information to a third party, we will protect it in
accordance with this privacy policy.

(Please see Mailchimp’s Privacy Policy for Email Subscription)

6. General Data Protection Regulation (GDPR) for the European Union (EU)

6.1. The Social Palm will comply with the principles of data protection set out in the
GDPR for the purpose of fairness, transparency and lawful data collection and use.

6.2. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.

6.3. We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.

6.4. We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

6.5. We will also process your personal information if it is necessary for our legitimate interests, or to fulfill a contractual or legal obligation.

6.6. We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.

6.7. We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.

6.8. You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

7. Your rights under the GDPR

7.1 If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. The Social Palm complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU

7.2 Except as otherwise provided in the GDPR, you have the following rights:
(a) to be informed how your personal information is being used;
(b) access your personal information (we will provide you with a free copy of it);
(c) to correct your personal information if it is inaccurate or incomplete;
(d) to delete your personal information (also known as “the right to be forgotten”);
(e) to restrict processing of your personal information;
(f) to retain and reuse your personal information for your own purposes;
(g) to object to your personal information being used; and
(h) to object against automated decision making and profiling.

7.3 Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.

7.4 We may ask you to verify your identity before acting on any of your requests.

8. Hosting and International Data Transfers

8.1. Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of France. These may include, but are not limited to United States.

8.2. We and our other group companies have offices and/or facilities in United States.
Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from The Social Palm’s Data Protection Officer.
8.3. The hosting facilities for our website are situated in United States. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from The Social Palm’s Data Protection Officer.
8.4. Our Suppliers and Contractors are situated in United States. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from The Social Palm’s Data Protection Officer.
8.5. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

9. Security of your personal information
9.1. The Social Palm is committed to ensuring that the information you provide to us is
secure. In order to prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure
information and protect it from misuse, interference, loss and unauthorised access,
modification and disclosure.
9.2. Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
9.3. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

10. Access to your personal information
10.1. You may request details of personal information that we hold about you in accordance with the provisions of the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or
misleading, please email us at claire@thesocialpalm.com.
10.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

11. Complaints about privacy
11.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to claire@thesocialpalm.com. We take complaints very
seriously and will respond shortly after receiving written notice of your complaint.

12. Changes to Privacy Policy
12.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board.
Please check back from time to time to review our Privacy Policy.

13. Website
13.1. When you visit our website
When you come to our website (https://thesocialpalm.com), we may collect certain
information such as browser type, operating system, website visited immediately
before coming to our site, etc. This information is used in an aggregated manner to
analyse how people use our site, such that we can improve our service.
13.2. Cookies
We may from time to time use cookies on our website. Cookies are very small files
which a website uses to identify you when you come back to the site and to store
details about your use of the site. Cookies are not malicious programs that access or
damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
13.3. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords.
These ads may appear on this website or other websites you visit.
13.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that The Social Palm is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

June 29, 2020


Disclosure Policy

Newsletter Privacy Policy

We offer members-only free content to subscribers of our mail list. Readers can choose to provide a name and email address for this. We do not share that information with anyone, and will never send spam.

We send informative emails with information about social media, digital marketing, branding, sustainability, ethics, wellness and business.

Subscribers can unsubscribe from this list at any time by clicking ‘unsubscribe’ at the bottom of the email from us.

We Are GDPR Compliant – GDPR Policy

We are in compliance with GDPR and our email service provider MailChimp is too.

The Right To Be Forgotten

The right to be forgotten is a GDPR mandate that allows subscribers to ask to delete all of the data associated with them.

  • You may unsubscribe from our emails at anytime, and request that we remove all of your information and data associated, and we will delete it in it’s entirety
  • Under GDPR, each of our subscribers in the EU has the right to erasure (or the right to be forgotten), meaning they can contact us and we, and our mail service provider will delete all of their personal data from all systems.
  • As well, an unsubscribe link is at the bottom of each email sent
  • Also in the bottom of our emails, we remind you why you are receiving this email, reminding you where you opted in to receive them in the first place.

Proof Of Subscriber Consent

When a subscriber opts-in to join our mailing list, they are given a double opt-in where they must confirm their subscription to join the list, and to receive the opt-in incentive.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This disclosure policy is subject to change without notice and was last updated on June 29th, 2020. If you have any questions feel free to contact us at claire@thesocialpalm.com

June 29, 2020